Thursday, April 05, 2007
To: Mr. Lo W T Bernard &/or Ms. Chiong X Grace
The home loan is finally in place and disbursed... i just received notification that the first installment drawdown will taken place soon, exactly one year after bernard died...
and after all the hoo-ha, the bank didn't even bother to change the loan account title, and the letter was addressed jointly to bernard and me.. oh well.
i called the bank's hotline not too long ago, to re-activate some deposit account that is supposed to be used to service the loan. obviously the account has been inactive for the longest time...
so the officer did a phone verification. Since i was in a bank before, it was familiar to me. But he asked at least 7 questions (!!) instead of the usual 3 questions. At the last question, he asked, "and finally, is your account a single or joint name account, and can i have the account title pls?"
I was stumped. seriously... i dunno leh. did they change it? After much hesitation, i responded, "err... i think it's a joint name,.." and gave both our names. He sounded satisfied with my answer. sheesh. and you wonder how the bank's back-end processes work.
** Pls pray that the developers will be agreeable to waiving the scary amount of late payment interest that i seem to have chalked up... maybe that can buy me a few chairs for the house. heh
and after all the hoo-ha, the bank didn't even bother to change the loan account title, and the letter was addressed jointly to bernard and me.. oh well.
i called the bank's hotline not too long ago, to re-activate some deposit account that is supposed to be used to service the loan. obviously the account has been inactive for the longest time...
so the officer did a phone verification. Since i was in a bank before, it was familiar to me. But he asked at least 7 questions (!!) instead of the usual 3 questions. At the last question, he asked, "and finally, is your account a single or joint name account, and can i have the account title pls?"
I was stumped. seriously... i dunno leh. did they change it? After much hesitation, i responded, "err... i think it's a joint name,.." and gave both our names. He sounded satisfied with my answer. sheesh. and you wonder how the bank's back-end processes work.
** Pls pray that the developers will be agreeable to waiving the scary amount of late payment interest that i seem to have chalked up... maybe that can buy me a few chairs for the house. heh
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